UpSkill Ltd is an HR Service Provider with unique expertise in IT, ITO, BPO, SSC and SDC Recruitment, Training and HR Consulting. UpSkill is transforming traditional HR Services into exciting, engaging and effective Human Relations. Our Consultants are competent in building strong connections and facilitate efficient relations between job candidates and clients.
Our client is a business process outsourcer specializing in global, consumer, patient and end user engagement. Their network of global contact centers provides multi-lingual support to customers in over 175 countries. This project is for a big Pharmaceutical company, looking for talented people to help them grow together and develop their potential.
The Technical Support Representative will help customers office-based users by providing resolution of technical and network problems with hardware and peripherals – laptops, tablets, printers, mobile phones, routers, in a friendly manner over the phone and via email.
As a Technical Support Representative you will be responsible for:
• resolving username and password issues
• diagnosing and resolve technical hardware and software issues
• uninstalling, reinstalling software applications
• verifying proper hardware and software set up
• assisting with navigating around application menus
• troubleshooting email issues
What you need to have in order to be successful:
• Advanced verbal and written skills in Dutch- minimum level C1
• Upper-intermediate verbal and written skills in English - minimum level B2
• Interest and/or experience in IT as an end-user
Why join the company? The Company offers:
• An excellent remuneration package
• Annual bonus based on performance
• Professional on-boarding and on-going trainings
• Opportunity to build a career within a leading US Company
• Social benefits package- Additional Health Insurance, free access to a gym facility and a swimming pool
If you meet the above mentioned criteria, don’t hesitate to apply!
We welcome the opportunity to learn more about you!
Please send your CV in English.
Please note that only short-listed candidates will be contacted.
License No.1740 valid through 25.06.2019. We will treat your application with full confidentiality!
С натискане на бутона “Съгласен съм”, кандидатът дава съгласието си UpSkill Ltd. да разполага, използва и споделя с потенциални работодатели предоставените му лични данни, както и те да бъдат включени в професионалната база данни на UpSkill Ltd. в срок от 1 (една) година.