Technical Support Specialist

Grove Global Consult is a premier consulting and recruitment agency providing strategic services to the private business sector worldwide.

We are seeking a highly professional and skilled Technical Support Specialist to join our esteemed client’s team.

Responsibilities:

Provide technical support to partners and customers, delivering pre-sales technical assistance and post-sales support services
Lead and develop educational programs, manuals, and materials for partners and colleagues, preparing and presenting technical demonstrations of our product line
Collaborate with the sales team as the principal technical advisor, identifying and resolving all technical issues to ensure complete customer satisfaction throughout the sales process
Offer optimal solutions for technical security and safety equipment
Stay abreast of emerging technologies in the market
Requirements:

A minimum of 2 years of experience in similar roles within the Security & Safety industry (technical protection)
Strong technical expertise with knowledge of video surveillance, intrusion, access control, and intercom system
A university degree in a technical field
Excellent communication and presentation skills
A high degree of teamwork, responsibility, flexibility, and proactivity
Ability to achieve corporate goals
Affinity for new technologies and a commitment to continuous improvement.
Proficiency in the MS Office suite and internet usage
Fluency in English (B2 level)
A valid driver's license and willingness to travel for business
High level of work ethic and integrity
What They Offer:

Performance incentives based on company and individual outcomes
Opportunities for professional development and continuous training
Collaboration with a highly professional and dynamic team
A friendly and collaborative working atmosphere
If you possess a strong technical acumen, a passion for security solutions, and a commitment to excellence, we would be delighted to receive your CV.
Recruitment license issued by Ministry of Labor and Social Policy under № 3018 / 30.04.2020.