Live Chat Specialist with English and French (Hybrid))
At HRS Bulgaria, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them.
Our partner is a global leader in online gaming, with millions of registered players. For them we are looking for professionals with French for the position of
Live Chat Specialist with English and French
Key Responsibilities & Tasks:
Communicate directly with the Group's players via live chat;
· Assist in a professional and timely manner customers’ queries;
· Inform players about current promotions;
· Provide first line of support to assist the end user;
· Escalate issues where required;
· Salary above the average market range;
Hybrid model of work;
· The opportunity to be part of one of the biggest Gaming companies in the world;
· The opportunity to improve business processes on an international level;
· Attractive social package;
· Ongoing trainings and development opportunities.
Core competencies and requirements:
· Fluent in French;
· Good level of English;
· Strong customer service focus and interpersonal skills;
· Strong analytical, problem solving and organizational skills;
· Ability to work under pressure to strict deadlines.
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
HRS Recruitment Services has License 2525 valid from 26.04.2018.