Fintech Advisor with English
We are ✮ Center Stars ✮ - a recruitment company, mostly oriented to language recruitment.
As a recruitment company, we are also consultants, talent seekers, and providers of amazing opportunities.
Our client provides services in communications, outsourcing of business processes, customer service, information technology, and many more.
If you have a passion for helping others, a knack for problem-solving, and a keen interest in fintech, we want to hear from you
Responsibilities:
- Provide exceptional customer service through various channels, including phone, email, and live chat.
- Assist customers with inquiries, troubleshooting, and problem resolution related to our fintech products.
- Stay informed about our fintech solutions to effectively address customer questions and concerns.
- Collaborate with cross-functional teams to escalate and resolve complex issues.
- Capture customer feedback to contribute to ongoing product improvement.
Qualifications:
- Excellent communication skills in English.
- Strong customer service orientation and problem-solving abilities.
- Familiarity with fintech products and services is a plus.
- Ability to work in a fast-paced environment.
- Empathy and patience in dealing with customer inquiries.
Benefits:
- Competitive salary with performance bonuses.
- Comprehensive training programs.
- Opportunities for career growth within the company.
- Flexible working shifts
- W@H after the training period
- Positive and collaborative work environment.
Licensed by MLSP, license N 2564, valid from 03.07.2018
*Nova Logic Company OOD hereby informs you that the data voluntarily provided by you in response to the present e-mail message are personal data and are subject to a special protection regime within the meaning of Regulation 2016/679, Personal Data Protection Act. The personal data provided by you are processed for achieving of purposes permitted by the law and for realization of lawful interests of the personal data administrator.Hereby you grant your explicit consent that Nova Logic Company OOD may process, keep and use the personal data voluntarily provided by you for a period of 3 years, when there is no other statutory term that guarantees their security and protection. Hereby we inform you and you grant your consent that Nova Logic Company OOD may provide your personal data to state bodies and authorities and third parties, when it is obliged to do so by virtue of a special legal provision or when this is necessary for realization of your rights and lawful interests as a participant in a recruitment process or another permitted form of survey in view of potential future employment. In conformity to the internal regulations of Nova Logic Company OOD you have the right to access and the right to correct your personal data, the right to ask for deletion of your personal data and the right to object against the processing, provisioning and disclosing of your personal data for purposes other than the described above.
от 3400 до 3500 лв.
