AN Allnew Tech LTD is the Bulgaria office division for the multiple regulated investments firm A.N. All New Investments LTD leading broker of online foreign exchange (forex) trading, CFD trading, and financial investments. Our Goal is to serve global traders with access to the world's largest and most liquid market. By offering the most advanced trading tools, hiring the best trading educators, and meeting strict financial standards to protect trader funds, we strive for the best online trading experience in the market.
We are looking for a person with fluent English, Customer support experience for NIGHT SHIFTS!
Candidates with background experience more than one year would be considered with higher priority!
Your Duties:
• Answer clients queries in a timely and professional manner.
• Identifying clients’ problems and propose relevant solutions.
• Provide global support to clients of the Company .
• Communication and assisting customers via phone/ email/ chat.
• Giving the best to your customers and resolving issues.
Requirements:
• Excellent English – both verbal and written.
• Previous experience in the position is preferable.
• Fluency in Microsoft Excel is a Must!
• Previous experience with regulated companies would be considered a huge advantage.
• Excellent time management skills and ability to work independently.
• Ability to work on day and night shifts.
• Professional work ethics and attitude.
What we offer:
• Attractive base salary.
• Full time position – 5 days a week /00:00 – 08:00/
• Social benefits – Multisport card.
• Additional health insurance.
• Birthday Gifts.
• Paid Vacations, Holidays & Team buildings.
• Weekly sport day (Football) + catering in the office.
• Opportunities for growth to a higher position in the Company.
• Variety of different food and drinks in the office.
If you are energetic, passionate, team player, hungry for success and you qualify, to the upper requirements, we will be waiting for your CV - IN ENGLISH ONLY!!!