Customer Support Agent with Dutch, German, French, Italian, Norwegian, Finnish, Swedish or Danish
Nordic Recruitment & Consulting offers rare language, IT, data and security recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria.
Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do.
Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you!
About the role
You will be the first point of contact, taking calls, answering emails and responding to web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills in order to give each customer a professional and detailed response. In this role you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products as well as maintain up-to-date knowledge on all the processes to support our consumers.
Full proficiency (C1, verbal & written) in Customer Service Adviser fluent in one of the priority languages (50% of the job will be on phone; 50% writing, fe. emails/social media)
Advanced in English (min. B1/B2, mainly for fluent office communication)
Previous experience in a customer service environment will be considered an advantage
Professional customer handling skills
Modern computer literacy is a must
Highly competitive salary
Top-class relocation assistance
Monthly and annual bonuses
Refreshing team-building events all around the year
Real career growth possibilities
Nordic Recruitment & Consulting's recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.