Customer Experience Associate with German, French or Italian

Top Skills Recruitment team consists of young & positive professionals speaking different foreign languages. Our higher aim is to find and bring out the best of our candidates so they can land their desired job and at the same time deliver high standard services to our clients. We assist people in their quest for the right career opportunity.

We are looking for a Customer Experience Associate with German, French or Italian for one of our clients - an international company with office in Sofia, Bulgaria.

This is an excellent opportunity to join and have the ability to develop and progress within a fast-growing team.

Responsibilities:

Handle requests from customers, as well as internal departments & other stakeholders via phone, email and chat
Handle customer's initial verification by considering, requesting and processing verification documents
Provide support to management and take ownership to drive process and service enhancement

Skills:
Fluent in German, French or Italian
Fluent in English
Hands-on experience in using a variety of communication channels such as email, live chat and/or phone
Excellent customer service mindset and attitude to follow through and respond to problems/requests proactively and effectively
Fresh graduates are welcome

The offer:
Excellent compensation package
Great social benefits package
Flexible or standard working hours depending on the project
You get to work in a very dynamic environment and be part of an international team

Start your new chapter and APPLY NOW!

If you meet the requirements above and feel ready to dive into our client's challenging dynamics, please apply by sending your updated CV in English.

Top Skills Recruitment has License № 2399 valid from 15.11.2017

Key words: German/ Немски/ English/ French / Френски/Френски/ Немски/ Italian/ Италиански/ Customer Service/ Customer Support/ Customer Associate