VoIP Support Engineer - 1st Tier - French/ German/ Dutch/ Spanish
Upright Talent Services ltd. is a boutique Staffing
& Recruitment company that works cross-industry with the leading
companies within the space of BPO and IT/ ITO. We strive to bring the
best opportunity to each individual we speak with and aim to maximize
the potential of each encounter.
For one of our clients - a major player within the BPO space we are
looking for an experienced professional to join one of their new 1st
Level Technical Support teams, focusing on Networking and VoIP
• Handling technical concerns regarding desk phones, integrations,
mobile applications as well as features like RC Meetings and
• Focus on excellent Customer Experience (CX) and quality of service,
and potentially upselling VoIP line services & products to
• Communicating with customers are via phone, chat and e-mail;
• At least 1 year experience within a Technical Support role focusing on troubleshooting;
• Fluency in one of the following languages: French/ German/ Dutch/ Spanish, as well as English;
• Knowledge in Networking technologies - VоIP, PBX, IVR and TCP/IP will be considered an advantage;
• Team-oriented personality and a result-oriented mindset;
• Certification within Networking, IT or telecommunications will be considered as a plus.
What our partner offers:
• Extensive product and services training;
• Standard working hours - Monday to Friday;
• Full time employment;
• Excellent remuneration within a nurturing environment and an opportunity to grow;
• Rewards and recognition program;
• Learning & Development program - career development programs, site talent management;
• Additional fully-covered Health Insurance;
• Sports Card discount.
If you are interested in the position, send across your updated CV in
English, and we will contact you shortly to provide further detail upon
approval. (Please do not forget to add the Reference Number: NS_ACO).
Approved candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Upright Talent Services Ltd. reg. № 2891).