AN ALL New Tech LTD is the
Bulgaria office division for the multiple regulated investments firm AN
Allnew Investments LTD leading broker of online foreign exchange (forex)
trading, CFD trading, and financial investments. Our Goal is to serve global
traders with access to the world's largest and most liquid market. By offering
the most advanced trading tools, hiring the best trading educators, and meeting
strict financial standards to protect trader funds, we strive for the best
online trading experience in the market.
We are looking for a person with fluent English
and previous experience as Customer Support in Forex!!
Candidates with background experience more than one year would be
considered with higher priority!
- Maintain relationship with existing and new customers over the phone, emails
and live chat.
- Provide assistance based on customers’ needs and type.
- Keep close communication with upper management and follow up with upcoming
- Handling customers’ accounts, solving account problems and providing
information via emails, telephone and on-line chat.
The ideal candidate has:
- Excellent English – verbal
and written, native speaker level.
- Other languages would
be considered as a big advantage.
- Previous working experience as a
Customer support – minimum 1 year - Mandatory!
experience with regulated companies will be considered with higher priority!
- Experience with Live chat, Zen-Desk, CRM, MT4, MT5, KYC, Ticket
systems and other.
- Able to
think outside the box and have the desire to pull out all the stops to solve
- Past experience as sales would be considered as a plus.
- Proficiency in
MS Office, particularly Excel.
- Excellent computer skills.
What we offer:
- Attractive base salary.
- Full time position - 5 days a week.
- Sport Thursday (Football) + catering in
- Paid Vacations, Holidays & Team buildings.
- Special educational program for the first
- Other social benefits – Multisport card.
- Variety of different food and drinks in the
- Abroad training for personal development with
- Opportunities for growth to a higher position
in the Company.
If You qualify, to the upper requirements, we
will be waiting for your CV - IN ENGLISH ONLY!!!