Top Skills Recruitment team consists of young & positive professionals speaking different foreign languages. Our higher aim is to find and bring out the best of our candidates so they can land their desired job and at the same time deliver high standard services to our clients. We assist people in their quest for the right career opportunity.
We are looking for a Customer Experience Associate with German, French, Italian or Spanish for one of our clients,a financial company, embracing the vision of a new generation of consumer financial services!
What you can expect from our client?
- Attractive compensation package working in a cutting-edge field of Fintech
- Flexible working hours
- You get to work in a very dynamic environment and be part of an international team
- You will get to have involvement in developing a brand new product from scratch
The suitable candidate:
- Fluent in German, French, Italian or Spanish (minimum C1 level of the CEFR)
- Fluenct in English
- Hands-on experience in using a variety of communication channels such as phone, email, live chat
- Excellent customer service mindset and attitude to follow through and respond to problems/requests proactively and effectively
- Fresh graduates are welcome
- Handle enquiries/requests from customers, as well as internal departments & other stakeholders
- Handle customer's initial verification by considering, requesting and processing verification documents
- Provide support to management and take ownership to drive process and service enhancement
If you meet the requirements above and feel ready to dive into our client's challenging dynamics, please apply by sending your updated CV in English.
Key words: German/ English/ French / Italian/ Spanish/ Испански/ Италиански/ Френски/ Немски/ Customer Service/ Customer Support/ Customer Associate
License for recruitment for Bulgaria: № 2399 / 15.11.2017.
License for administration and protection of personal data: № 432025 / 23.10.2017