We are currently looking for the best STAR candidate for one of our biggest and fast-developing clients in the online gaming area. Career development, management support, great salaries and top office location are only a small part of the perks this company has to offer for Account Manager with Spanish and English position.
You would be doing:
• Behavioural and deposit activity analysis of the managed market to identify the high value customers; • Building strong customer relationships by ensuring outstanding user experience and satisfaction through providing first contact resolution and promotional offerings via variety of communication channels;
• Active clients up selling to maintain and increase purchase behaviours;
• Creating and developing retention and reactivation strategies and implementation through proactive high-volume sales phone calls;
• Report in a timely manner to VIP and regular customer escalations.
You would have/be:
• Fluent Spanish speaker - both written and spoken;
• Previous experience in Customer Services or Sales – a must;
• Previous experience in the Gaming industry – a must;
• Good working knowledge of English- a must;
• Additional languages – an advantage;
• Flexible working hours – 9AM to 11PM, Monday to Friday.
We have to offer you:
• A great and competitive salary and monthly bonus scheme;
• Supportive management and working environment;
• Flexible working hours;
• Great extra benefits;
• Amazing and modern office in the heart of Sofia;
Star Gate Recruitment owns licence No 2649 from 29.10.2018