Retention Agent – UK Desk (Forex Industry)

Location: On-site | Working Hours: 11:00–20:00 | Full-time
Client: International Forex Brokerage

Hi Tech HR is currently hiring an experienced and goal-oriented Retention Agent to join the UK desk of a dynamic and international Forex brokerage.
This is an exciting opportunity to be part of a fast-paced, client-focused environment where your communication skills and sales expertise will directly impact the growth and retention of a key client base.

Your Role:
• Manage and grow a portfolio of UK-based clients
• Proactively retain existing clients and onboard new ones
• Identify sales opportunities and convert leads into loyal clients
• Consistently meet or exceed individual sales targets
• Work closely with the marketing team on sales campaigns and strategies
• Monitor market trends and customer feedback to suggest improvements
• Keep CRM systems updated with accurate client interactions

What We’re Looking For:

• Minimum 1 years of experience in a Retention position at a Forex company
• Demonstrated ability to meet KPIs and build long-term client relationships
• Solid knowledge of financial markets and trading products
• Excellent English communication, negotiation, and interpersonal skills
• Self-motivated, confident, and performance-driven
• A bachelor's degree is a plus but not mandatory

About the Company:

An international brokerage firm offering diverse investment opportunities across:

• Forex,Stocks,Indices,Commodities,Cryptocurrencies

With a commitment to advanced technology, VIP-level customer service, and strict regulatory compliance, this company is known for its innovative approach and strong client loyalty.

What’s on Offer:

• Competitive salary package: Base + performance commissions
• Growth and development opportunities within a global company
• Supportive, family-like work culture
• Employee perks including:
• Multisport card & private health insurance
• Weekly catering
• Team-building events
• Inclusive and dynamic workplace environment


If you're ready to take your retention career to the next level and work with a leader in the Forex industry — we want to hear from you!

Apply now through Hi Tech HR and join a company where your success is truly valued.