Appearance Team Leader (m,f) for Live Casino

Start:  asap

Location: Sofia, Bulgaria

Employment type: Full-time

Remuneration: Base salary + bonuses 

DUTIES AND RESPONSIBILITIES:

• Oversee inventory operations to ensure accurate stock control.
• Enforce compliance with established procedures and update processes as needed.
• Monitor inventory movements and identify trends or discrepancies for improvement.
• Lead daily team activities including scheduling, attendance tracking, and holiday planning.
• Conduct regular team meetings to share updates, goals, and expectations.
• Supervise and guide team performance to ensure operational efficiency.
• Document and manage disciplinary procedures in line with company policies.
• Identify training needs and support ongoing team development.
• Review existing procedures for effectiveness and suggest improvements.
• Draft and propose new procedures to enhance workflow and operational standards.
• Plan and support internal workshops and special events.
• Contribute to projects aimed at improving visual presentation or service delivery.
• Compile periodic reports on team performance, inventory status, and purchasing trends.
• Maintain and update documentation to align with industry and organizational standards.
• Identify ways to enhance the customer journey and team productivity.
• Propose and coordinate initiatives aimed at improving service quality and efficiency.
• Adhere to company policies, procedures, and ethical standards.
• Ensure responsible use of company resources and compliance with legal and safety regulations.

REQUIREMENTS:

• Native/fluent in English (C1), both oral and written. 
• High school diploma or equivalent (higher education is a plus).
• Good working knowledge of Microsoft Office (Excel, Word, PowerPoint).
• Prior experience in stock management, procurement, or a similar operational role.
• Proven leadership and team coordination skills.
• Excellent communication and interpersonal abilities.
• High attention to detail and commitment to quality.
• Strong organizational and multitasking skills.
• Familiarity with inventory or warehouse management software.
• Understanding of procurement and vendor management processes.
• Background in makeup, hairstyling, or grooming for professional/broadcast settings.
• Knowledge of skincare or personal appearance products.
• Experience in managing or supervising a team.

BENEFITS:

• Competitive starting salary with opportunities for growth.
• Comprehensive onboarding and training aligned with high industry standards.
• Friendly and supportive team culture.
• Career advancement opportunities in a fast-paced international environment.
• Supplemental health insurance, including dental and vision coverage.
• Public transportation card fully covered by the employer.
• Monthly food vouchers (160 BGN).
• Access to a personalized learning platform with gamified training and development programs.
• Office located near major public transport hubs for easy commuting.