Front Office Host – Дигитален хотел и гост лоби

Job Description
We are looking for a dynamic and service-oriented Front Office Host to support the management of our digitally managed hotel. This hybrid role combines guest greeting duties with beverage service in the guest lobby and breakfast area, which shares space with the hotel restaurant. You will provide warm, personalized service, guide guests through the digital check-in process, and coordinate with hotel staff and procedures. You will also assist with breakfast at the hotel and assist with serving beverages and light meals throughout the day.

This position is ideal for individuals with hospitality or F&B experience who are comfortable in a digital environment working with guests and enjoy delivering both operational excellence and genuine warm service.

Your mission

Front Office & Guest Experience

• Welcoming and assisting guests with the digital check-in and check-out process

• Ensuring that guests are accommodated in rooms consistent with their reservations and preferences

• Hotel guest tracking, including special requests and VIP guests

• Coordination with cleaning to ensure timely preparation of rooms

• Processing payments for additional services (upgrades, late check-out, etc.)

• Monitoring digital systems and guest communication for timely resolution of issues

• Providing basic concierge service and coordinating with back office for smooth operation

Breakfast & Lounge Service

• Preparing and supervising breakfast at the hotel (buffet or à la carte, as applicable)

• Welcoming guests for breakfast and assisting with special dietary needs or preferences

• Serving drinks and light meals during the day in the lobby or restaurant area

• Maintaining cleanliness and a pleasant atmosphere in the lobby

• Compliance with food safety and hygiene standards

Your tools in your backpack

• Previous Front Office, hospitality or F&B experience

• Confident handling of digital tools and PMS platforms (e.g. Cloudbeds, Opera, tablets, POS systems)

• Comfort when working with food and beverages

• Fluent in English and Bulgarian (other languages ​​are an advantage)

• Excellent communication and multitasking skills

• Service-oriented mindset and natural hospitality

• Well maintained, presentable and reliable

• Willingness to work flexible shifts, including mornings, weekends and holidays

Our recipe for a great life in Bulgaria

• An opportunity to participate in the new nomadic economy instead of watching from the sidelines

• Personalized career development program

• An environment where your opinion matters and you manage your own work-life balance

• International and dynamic working environment

• On-site access to co-working spaces, conference rooms, event rooftop, communal kitchens, sports and entertainment areas, and parking

• Competitive salary and benefits package (25 days paid annual leave, private health insurance, various community events and bonuses)

• Low cost of living coupled with low personal tax, increasing your purchasing power for travel, dining, entertainment and working remotely

About docking station
WorkNomads is a global employer for digital nomads that enables people to live their lives their own way, offering flexible co-working, remote and project work.

Interested? Join us!