We are looking for an Office Manager and Team supervisor – French to join our brand new company based in Sofia (near Vitosha blvd), Bulgaria.
For the next 3 month, it’s a day shift role from 7am to 7pm from Wednesday to Sunday.
From January 2022, It will be a day shift role strating between 7am and 11am and finishing between 5pm and 9pm from Monday to Friday; and some week-ends of the year.
You and the team is involved in variety of different tasks, ensuring the best experience of our customers and worker’s client.
Are you our next Office Manager ?
You will be the relay for our field teams based in France, assisting them in their daily missions by phone and remote desktop.
You will oversee the recruitment, the supervision, the animation and the organization of a team composed of 3 to 5 logistics and technical operators.
You and the team will have to help and answers the demands of our workers / customers. We will provide you a training course to aid you in your new job and enabling you to train the future new recruits as well.
Your daily tasks
- Reception of calls of our field agents at the beginning and ending of their shifts
- Filed alert supervision and treatment
- Provides customer support in French by telephone, e-mail, and chat
- Resolve and report problems from filed
- Collaborates with other team members to provide high-quality customer support
- Create monthly reports for the final client
Who we are looking for ?
Diploma is not the most important… your motivation is!
So, if you think you can join our international Team and you are ready to start to have a great career, we are waiting for you!
- Fluency in French, written and verbal
- Good typing and computer skills (MS Office applications)
- Be ready to learn new computer skills (Software Comete and Trackforce)
- Be organized, have decision-making and analytical skills
- Experience in a customer service environment is a plus
- Willingness to work in an international environment and be part of quickly developing and fast-paced business
- Self-driven and motivated to succeed
- Ability to work as part of a team
- Positive attitude
- A great yearly bonus based on performance
- Holidays pay : 25 days annual leave
- Health and Dental Insurance
- Monthly transportation
- Bonus for important life events for the amount of 500 BGN net
- Sport Card
- Food Voucher