Technical Solutions Specialist with German (NEW Project)

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients.

Our partner is one of the leading business transformation companies. They are looking for a Technical support specialist with German to join their team for a completely NEW project. The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.

Main Responsibilities:

• Providing remote technical guidance and assistance in problem-solving to customers (via phone, email, or chat);
• Assist customers by diagnosing problems through probing and investigating causes
• Supporting customers and business partners regarding company services, products, billing, equipment and claims;
• Focus on process improvement identification and development.

The client offers:

• Excellent salary;
• Nice and friendly multicultural atmosphere;
• Great office location;
• Food and transport vouchers;
• Home office possibility;
• Paid training in this field;
• Real chances to develop professionally in the company according to ones preferences.

This would be the right role for you if you:

• Have excellent verbal and written German(C1 Level);
• Very good English level (B2 Level);
• At least 6 months experience in Customer or Technical Support role;
• Basic knowledge on VOIP, Routers and Modem

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted