Technical Support Engineers with German, French, Polish, Italian, Dutch, Czech and/or EnglishAre you ready for new challenges?
Are you looking for an opportunity for professional development?
If the answer is YES, WE ARE LOOKING FOR YOU!
Our client is a leader in the field of technical support and BPO services - the company plans to expand its operations in Bulgaria. More Technical Support Engineers would be added to the staff to harness the huge opportunities in the country.
Technical Support Engineers with:
Essential Duties and Responsibilities:
- Resolving technical problems.
- Answering queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
- Diagnosing, identifying, isolating, and analyzing problems utilizing historical database records.
- Routing calls to product line specialists, application, or system support specialists, as required.
- Maintaining and updating records and tracking databases.
- Alerting management to recurring problems and patterns of problems.
- Provide updates to knowledge database used by other technical support representatives with new troubleshooting information discovered in the resolution of customer calls.
The ideal candidate will have the following skills and experience:
• Technical or Electrotechnical Education/Knowledge/Experience.
• Call center experience is helpful.
• Experience with Microsoft Office 365.
• Commercial qualification or Practical engineer in the area of Mechanics, Electronics, Electrical Engineering.
• Fluency in one of these languages: English, German, Italian, French, Polish, Dutch, Hungarian or Czech.
Our Client Offers:
- Competitive salary + bonuses.
- Excellent remuneration package.
- Modern office with top location.
- Life insurance.
- Opportunity for professional development.
ЕNHANCE YOUR TALENT! If you think you match the requirements above and you are interested in this opportunity, please do not hesitate to send us your CV in English.
Only short-listed candidates will be contacted.
Easy Consult Company LTD - Recruitment Agency (license № 2339 from 30.08.2017)
Our services are free of charge for candidates.