ActivTrades Plc. is a financial markets broker specializing in trading Forex and CFDs. We currently have open positions for talented candidates to join ActivTrades Plc. – Sofia Branch as Account Representative in the Client Services Department. The successful candidate will be required to maintain relationships and favorable contacts with current and potential clients, be result-driven and actively seek out to engage customer prospects. Candidates should have a demonstrable track record in front office commercial positions within the financial industry (brokerage, banking, investments, stock exchanges), dealing with clients and perspectives, possess good level of knowledge in financial markets and investment products. Specific knowledge of CFD products or other leveraged products, derivatives and experience with online trading platforms will constitute a plus. The successful candidate will be required to establish a positive relationship with clients and business partners, actively contributing to the expansion of the business, in compliance with the respective investment guidelines, regulatory requirements and internal controls. Attention to detail, a strong work ethic and teamwork attitude in a fast-paced environment are other important characteristics.
• Provide excellent customer services to retail and professional clients;
• Handle client inquiries in a timely and professional manner;
• Contact existing clients for retention and new leads for the purpose of acquiring new business;
• Promote the Company through educating clients with our products and services by attending exhibitions and seminars;
• Provide input to the Management for business and product development and participating in the definition of requirements.
• Experience of working in a commercial position it the financial services sector (brokerage, banking, investments, stock exchanges);
• Fluent Portuguese speaker with excellent written skills;
• English language is a must;
• Keen and demonstrable interest in the FX, CFDs and the financial market in general would be an advantage;
• Highly organised and flexible in approach to work;
• Excellent customer service skills and able to demonstrate strong team-working skills;
• Excellent communication skills and ability to overcome sales objectives in communication to lead prospects;
• Comfortable working a shift rota consisting of late and night shifts (2 weeks per year).
• Experience of working in the FX and CFD brokerage industry;
• Good working knowledge of MT4 and MT5 trading platform, MT Manager and Salesforce.
• Undergraduate degree minimum – financial degree preferred
• Great opportunity for professional and personal development;
• Excellent working conditions;
• Cooperative team environment;
• International environment which offers daily contact to teams in other countries;
• Ongoing training in Sofia and London;
• Competitive salary and quarterly bonus scheme.
How to apply:
If you are interested in this offer and meet the requirements, please send your detailed CV in English.
We will treat your application with confidentiality and professionalism. Only candidates fulfilling the above stated criteria will be invited for an interview.
ActivTrades meets the requirements for collecting and storing determined according to the GDPR.