We are currently looking for a German speaking Call Center Agent / Customer Support Agent (m/f/d) Order Acceptance for our contact center in Plovdiv.
· secure job in full or part time
· fixed basic salary plus incentives and attractive bonuses
· option to work in home office after successful induction
· direct entry with paid training phase
· flat hierarchies, short decision-making processes and a wide range of creative opportunities
· extensive employee discounts (e.g. meal vouchers and health insurance coverage)
· highly motivated team and modern office with central location in Plovdiv
· handling of enquiries about products, the shop page, the ordering process and shipment tracking via telephone
· accompanying customers through the ordering process
· competent and case-closing processing of customer enquiries
· ensuring customer satisfaction and meeting the quality requirements of the client
· very high level of written and spoken German
· good communication skills
· confident handling of PC applications (e.g. MS Office) would be an advantage
· ideally, basic understanding of customer loyalty and sales as well as enjoyment of telephoning
· service- and customer-oriented way of thinking and acting
· high degree of self-motivation, commitment and sense of responsibility
Interested? We are looking forward to your application! If you have any questions, please do not hesitate to contact us.
Please apply online using this link: https://cutt.ly/XCKliOB
All names are directed at all genders.