CUSTOMER ORDERS & LOGISTICS COORDINATOR

For one of our trusted clients, we are looking for an experienced and well-organised professional to coordinate customer orders, shipments and daily logistics activities.

The position involves regular communication with international customers and close cooperation with different internal departments to ensure that orders are processed accurately and deliveries are completed on time.

• Receive, register and process incoming customer orders;

• Manage the complete order cycle and monitor the status of each order;

• Coordinate shipments and follow deliveries to customers;

• Prepare and monitor the execution of weekly shipping schedules;

• Keep customers informed about order status, delivery dates and possible changes;

• Respond promptly to daily customer questions and requests;

• Follow agreed deadlines and identify potential delays or discrepancies;

• Maintain accurate order and shipment information in the ERP system;

• Cooperate with management and other departments to support the company’s operational performance;

• Participate in customer meetings when required;

• Prepare updates and report on order and logistics activities during weekly and monthly management meetings.

• At least two years of experience in order processing, logistics, customer service or a similar field;

• Previous experience with ERP systems;

• Fluent written and spoken English;

• Strong organisational skills and excellent attention to detail;

• Responsible and accurate approach to work;

• Good communication and customer service skills;

• Ability to prioritise tasks and follow multiple orders simultaneously;

• Confidence working both independently and as part of a team;

• Availability for occasional business travel abroad.

• Long-term employment in a stable international working environment;

• Responsible and varied role with regular customer communication;

• Opportunities for professional development and career growth;

• Dynamic work within a multinational organisation;

• Supportive and professional team.

For more information, please contact Ivelina Kivshanova at 0893 507 687, or visit us at: 23 Panayot Volov Street, Ruse (opposite the Faculty of Dental Medicine).