Service manager
Service Manager – Join ABC Sofia
We are a small, open-minded team with diverse interests, united by the goal of delivering outstanding service. At ABC Sofia, you’ll work in a friendly and collaborative environment where your ideas matter and your growth is supported. We’re looking for someone who will not only fit into our team but truly enjoy being part of it.
This role requires a mix of adaptability, attention to detail, and strong problem-solving skills. Because of the responsibility involved, the starting salary is 2100 BGN net, with regular increases every two months based on performance and added responsibilities.
About Us
ABC Sofia is the management hub for two established UK companies:
- Lindons.uk – retail of home appliances
- ABC Maintenance London – appliance repair and field services
From our base in Sofia, right opposite the Palace of Justice, we manage day-to-day operations in London. We’re growing quickly and are committed to setting the benchmark for customer service, quality, and reliability in the industry.
Position: Service Manager
We are seeking a proactive and motivated Service Manager to strengthen our Sofia-based team. This is an opportunity to develop new skills, grow professionally, and play a key role in the continued success of our UK operations.
What We’re Looking For
- No previous experience is required – we value potential over experience. What matters most is your mindset and your willingness to learn.
- Essential qualities:
- Proficiency in English (spoken and written)
- Solid computer skills (basic software & internet navigation)
- Strong communication abilities
- Integrity and reliability
- Long-term commitment
- Ability to stay focused under pressure
Bonus qualities:
- Common sense and good judgment
- Problem-solving skills
- Technical aptitude
- Time management skills
- A sense of humour – because we believe work should also be enjoyable
Key Responsibilities
- As Service Manager, you’ll take on a variety of responsibilities, including:
- Handling customer inquiries and scheduling jobs
- Managing email correspondence with clients, including estimates and queries
- Ordering and tracking spare parts
- Building and maintaining relationships with corporate clients
- Supporting our engineering team with day-to-day tasks
- Coordinating bookings, routes, and logistics
What We Offer
- Career growth in a fast-expanding company
- A supportive team where your contribution is valued
- Flexible 7-hour shifts: 10:00–18:00, 11:00–19:00, or 12:00–20:00
- Comprehensive onboarding and training period
- Free monthly Sofia public transport card
- The chance to be part of an international business with a proven track record in London
Apply Now
If you’re motivated, eager to learn, and ready for a role where your work truly makes a difference, we’d love to hear from you. Apply today and help us shape the future of appliance repair and retail with ABC Sofia.
