German-Speaking Sales Customer Advisor (m,f) : Telecommunication

This role is ideal for candidates who enjoy communication, sales-driven environments, and helping customers find the right solutions. You will receive full training and ongoing support, with the possibility of hybrid work after the initial period.

Your Role

• Engage in inbound and outbound sales calls, presenting tailored product and service solutions to customers.
• Understand customer needs and match them with the most suitable offers to drive sales conversions.
• Provide customer support for internet, telephone, and TV services, ensuring fast and efficient issue resolution.
• Deliver a friendly, solution-oriented experience to every customer, contributing to high satisfaction scores.
• Work toward clear sales and performance targets, supported by an uncapped commission model and quality bonuses.
• Follow established procedures during the full sales and consultation process.

Your Profile

• German fluency (C1 level).
• Strong communication skills with the ability to persuade, negotiate, and build trust.
• Motivation for telephone-based sales and customer interaction.
• Organized, analytical, and goal-oriented mindset.
• High level of adaptability, willingness to learn, and positive attitude.
• Previous sales or BPO experience is an advantage but not required.

The Offer

• Attractive salary package with uncapped commissions and performance bonuses.
• Monday to Friday 08am – 19pm
• Full-time or part-time options after training (4h, 6h, or 8h shifts).
• Permanent employment contract with 21 days of paid annual leave.
• 8 weeks of paid, on-site training (4 weeks training + 4 weeks nesting).
• Hybrid work option available afterward based on performance (2 weeks office / 2 weeks home).
• Access to digital learning platforms and continuous development programs.
• Clear career progression within a growing international organization.
• Modern office in Sofia with cafeteria, relaxation zones, and team events.
• Meal vouchers and additional employee benefits.
• Health insurance provided.