Customer Service Specialist with Croatian

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience we have in the human resources industry has given us valuable insights and deep knowledge of corporate cultures, enabling us to match the best candidates with our clients.

For our global partner – a leading company in the outsourcing industry, we are looking for motivated candidates to join their growing team as a Customer Service Specialist with Croatian.

Your Responsibilities:

• Provide customer support in Croatian via various communication channels;

• Maintain in-depth knowledge of the company’s product portfolio;

• Assist customers with order tracking, deliveries, and complaint resolution;

• Accurately update and manage customer data in internal systems;

• Ensure high service quality standards and achieve customer satisfaction.

What the Company Offers:

• Comprehensive paid training program;

• Additional health insurance and sports card;

• Professional development and career growth opportunities;

• Team-building initiatives and charity events;

• Life event bonuses and relocation support;

• Clear and structured career progression paths in a dynamic environment.

What We Expect from You:

• Native-level proficiency in Croatian;

• Good command of English (B2 level);

• Excellent communication skills, patience, and customer-oriented mindset;

• Ability to work flexible shifts on-site;

• Previous customer service experience is an advantage, but not required.

👉 If this opportunity sounds exciting – apply now and we will be happy to tell you more!

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