Compliance & KYC Officer
Compliance & KYC Officer
We are looking for a person with previous experience as a Compliance and KYC in the fintech sector.
Candidates with background experience of more than 3 years would be considered with higher priority!
Your Duties:
• Maintain good relationships with clients.
• Verifying customer details and keep track record via CRM, KYC and other reports.
• Proactive communication with customers to increase customer retention and value.
• Keep close communication with upper management and follow up with upcoming cases.
• Updating record database and gathering required information/documents from customers.
• Handling customers’ accounts, solving account problems and providing information via emails, on-line chat, other.
Requirements:
• Excellent English – both verbal and written.
• Other languages would be considered as a big advantage.
• Previous working experience as a Compliance, KYC and/or Customer Support – minimum 1 year!
• Previous experience and knowledge regarding international regulations, licensing regimes, policies, data protection, fintech, and other financial products would be considered as a big advantage.
• Able to think outside the box and have the desire to pull out all the stops to solve issues.
• Proficiency in MS Office, particularly Excel.
• Past sales experience is a plus.
• Excellent computer skills.
What we offer:
• Attractive base salary.
• Full time position (8 h) – Monday to Friday.
• Comfortable office location – 8 minutes’ walk from the subway next to Business Park.
• Social benefits – Multisport, additional health insurance, birthday gift cards, other.
• Opportunities for growth to a higher position in the Company.
• Paid Vacations (20 annual days), Holidays & Team buildings.
• Free fruits and soft drinks in the office + weekly catering (Thursdays).
Candidates’ applications with references or recommendation letters will have an advantage!
We will be waiting for your CV - IN ENGLISH ONLY!!!
License № 3924
Candidates with background experience of more than 3 years would be considered with higher priority!
Your Duties:
• Maintain good relationships with clients.
• Verifying customer details and keep track record via CRM, KYC and other reports.
• Proactive communication with customers to increase customer retention and value.
• Keep close communication with upper management and follow up with upcoming cases.
• Updating record database and gathering required information/documents from customers.
• Handling customers’ accounts, solving account problems and providing information via emails, on-line chat, other.
Requirements:
• Excellent English – both verbal and written.
• Other languages would be considered as a big advantage.
• Previous working experience as a Compliance, KYC and/or Customer Support – minimum 1 year!
• Previous experience and knowledge regarding international regulations, licensing regimes, policies, data protection, fintech, and other financial products would be considered as a big advantage.
• Able to think outside the box and have the desire to pull out all the stops to solve issues.
• Proficiency in MS Office, particularly Excel.
• Past sales experience is a plus.
• Excellent computer skills.
What we offer:
• Attractive base salary.
• Full time position (8 h) – Monday to Friday.
• Comfortable office location – 8 minutes’ walk from the subway next to Business Park.
• Social benefits – Multisport, additional health insurance, birthday gift cards, other.
• Opportunities for growth to a higher position in the Company.
• Paid Vacations (20 annual days), Holidays & Team buildings.
• Free fruits and soft drinks in the office + weekly catering (Thursdays).
Candidates’ applications with references or recommendation letters will have an advantage!
We will be waiting for your CV - IN ENGLISH ONLY!!!
License № 3924
от 1760 до 2200 € бруто (3442 - 4303 лв.)
