Customer Support Agent with English (New Project)

At HRS, we believe that the right job can transform a persons life, and the right person can transform a business. We are dedicated to always connecting our candidates with the most suitable opportunities. You are no exception!

Our partner is an outsourcing company operating in sectors such as finance, IT, healthcare, and commerce.

For their client, a global airline company, they are looking to expand their teams with new members.

Customer Support Agent with English (New Project)

Main responsibilities:

• Responding to customer inquiries via phone;
• Assisting with daily cases related to seat allocation, schedule changes, airline policies and regulations;
• Maintaining and updating the company database.

What the company offers:

• Competitive salary;
• Performance-based bonus system;
• Flexible working hours (4x2 or 5x2 schedule);
• Additional health insurance;
• Food vouchers and transport allowance;
• Sports card;
• Team-building events;
• Food and beverages in the office;
• Opportunities for career growth.

What you need:

• High level of English (B2/C1);
• No previous experience required;
• Availability to work in shifts;
• Willingness to work from the office in Sofia;
• Excellent communication skills;
• Good computer literacy.

Apply now!

If this position sounds interesting to you, dont hesitate to send us your CV!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.