LOGISTICS AND ORDER SUPPORT ASSISTANT

We are looking for an organised and detail-oriented Logistics and Order Support Assistant to support the daily activities of an international e-commerce planning team.

This is an entry-level opportunity suitable for candidates interested in logistics, order coordination and e-commerce operations. Previous experience is welcome but not essential, as full training on the company’s systems and processes will be provided.

• Maintain and update information related to customer orders, shipments and deliveries in Excel and internal systems;

• Monitor pending orders, incoming shipments, booking updates and expected delivery dates;

• Review entered data and documents for accuracy and completeness;

• Provide internal teams with timely updates regarding orders, shipments and deliveries;

• Follow up on outstanding tasks, missing documents and incomplete information;

• Prepare and upload shipping and export documentation through customer platforms;

• Organise electronic files and supporting documents;

• Prepare basic operational reports;

• Promptly report delays, discrepancies, missing documents or incorrect data;

• Communicate with different departments to ensure a smooth and accurate flow of information.

• Good written and spoken English;

• Working knowledge of Microsoft Excel;

• Good general computer skills and willingness to learn new software;

• Strong attention to detail and accuracy;

• Good organisational and time-management skills;

• Responsible attitude and reliable follow-up on assigned tasks;

• Clear and professional communication;

• Ability to work independently and as part of a team.

• Previous experience in logistics, administration or order processing;

• Familiarity with ERP systems;

• Basic understanding of shipments, customer orders or export documentation;

• Interest in logistics, supply chain management or e-commerce.

• Comprehensive onboarding and practical training;

• Food vouchers;

• Additional health insurance;

• Multisport card;

• Modern and comfortable office environment;

• Supportive and collaborative team;

• International working environment;

• Opportunities for professional development and career growth;

• Team-building events and company activities.

For more information, please contact Ivelina Kivshanova at 0893 507 687, or visit us at: 23 Panayot Volov Street, Ruse (opposite the Faculty of Dental Medicine).