L1 Tech support with German (hybrid)

At HRS, we believe the right job can transform a person\'s life and the right person can transform a business. We\'re passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients.

Our partner is a worldwide technology company that also develops business in Bulgaria. They are looking for a L1 Tech support with German (B2B project) to join their successful team in Bulgaria. The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.

Main Responsibilities:

- Providing general technical guidance and assistance in problem-solving to corporate clients from a famous brand;

- Perform Technical support in connection with resolving technical issues, related to laptops,  desktops, tablets, printers, mobile phones, routers, Microsoft Office package, VPN, Outlook and other applications;
- Uninstall and reinstall software applications;
- Resolve username and password problems;
- Assist with navigation around application menus.

The Client Offers:

- Competetive salary;
- Opportunity to work from home, including during the training period;
- Additional health insurance, food vouchers, internet allowance, and many more benefits;
- Business working days - Monday-Friday;
- Free courses in the technical field;
- Nice and friendly multicultural atmosphere;
- Real chances for career growth in an international environment.

This would be the right role for you if you:

- Have excellent verbal and written German (C1 Level);
- Good English level (B1/B2 Level);
- Have technical knowledge, understanding, and passion for technologies;
- Previous experience in customer or technical support will be considered as a strong advantage.

Apply and you will get the full, broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidentially.

Only short-listed candidates will be contacted