Field Service Engineer (electronic devices)

International company in the field of safety equipment (personal protective equipment, gas analyzers for workplace environment and other electronic devices) is looking for Field Service Engineer (m/f) for its subsidiary in Bulgaria.

Main responsibilities:
• Performs service repair, warranty and installation works
• Executes technical corrective actions and preventive maintenance visits
• Carry out examination, test, repair and recalibration of company’s products and related equipment supplied by other manufacturers
• Work both at customers’ site within the country and company’s facilities
• Work at the office as required
• Direct day-to-day liaison with customers to manage Service Contracts, and agree schedules
• Tracks installed base regarding technical stability and performance
• Feedbacks quality situation and issues from field via defined quality processes
• Provides support to sales for replacement / special sales programs
• Provides basic technical training after installation
• Provides support to sales and marketing for congresses, exhibitions, demos, workshops, etc.
• Optimizes net-sales within his territory (geographical) in co-operation with sales engineers

Requirements:
• Master or bachelor degree in electronics or similar
• Valid driving license (the position requires trips in the country)
• Excellent technical, diagnostic and repair skills
• Computer skills
• Excellent knowledge of MS Office
• Experience in ERP systems (MS Navision or SAP) or any service module is an advantage
• Very good in English, both written and verbal. German is an advantage
• Excellent communication skills
• Strong organisational skills
• Orientation observing the rules and procedures
• Attention to details
• Ability to work in a team

Offered be:
• Company car
• A work in a modern and innovative international company
• Excellent working conditions
• Annual bonus depending on the results
• Good organizational and corporate culture

Place of job: Sofia, Bulgaria

If this position is of interest to you, please submit your CV in English with a recent photo not later than 28.02.2021