Master Data Manager
Location: Bulgaria or Finland
Nordic Recruitment & Consulting offers rare language, IT, data and security recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria.
Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do.
The client is a leading Finnish logistics, Business Intelligence and Data company.
Purpose of the position
The Cargotec Business Services Global Process Owner Master Data will provide process ownership in designing end to end master data processes under the principle of the strategic company model and will act as the Change Agent, creating a strong stakeholder relationship with the Service Delivery Leads, GPOs of other units and the Business Units by using Change Management methodologies to ensure seamless integration of the processes.
Other key accountabilities:
Focus on delivery excellence with monitoring quality and performance of the E2E MD processes based on KPI dashboards and analytics and aligned with corporate and business objectives;
Drive continuous improvements for better efficiency and effectiveness based on root cause analyses and process audits;
Responsible for Delivery excellence and strong hand in hand collaboration with the Service Delivery Lead (SDL), Solution Owners and Supplier MD architect and enabling support functions for improving business processes, driving results by providing greater transparency into the SLA’s, benchmarking with industry best practices, creating efficiencies through innovative solutions, with a focus on standardization and improved governance;
Act as an ambassador for the Global Business Services concept and actively supporting in building and maintaining a strong internal and external stakeholder relationship strategy;
Support the implementation of the CBS Global Master Data Strategy for all countries and business units, playing an integral role in planning and executing initiatives towards the overall Master Data Governance vision;
Process Ownership and Process Design;
Coaching and Training of Processes and Monitoring Productivity & Quality;
Standardization of processes, process improvements & financial management and compliance;
Change Management, Communication and Executive engagement;
Decision making;
Any other tasks assigned by the line manager related to the areas of accountability;
All work needs to be conducted in compliance with Global Company guidelines, code of conduct, policies, procedures, controls and legal requirements.
What you’ll need to succeed:
Education
University degree;
Lean and Six Sigma - Green Belt or Black Belt certification would be an advantage;
Project Management training or certification (SAFe or SCRUM);
Business Processes Management (BPM) certification would be an advantage.
Experience:
8+ years of progressive/management work experience in a manufacturing industry;
Progressive experience working in/with BPO/Shared service;
Proficient on Google toolkits;
Proficient English;
Experience with any of the systems: SalesForce, SAP S4/HANA, Ivalua and MDM systems.
Competencies:
Foundational Competencies: Customer focus, drives results, decision quality, situational adaptability;
Cultivates innovation;
Global perspective and strategic mindset;
Balances stakeholders.
You will be part of:
We offer you an opportunity to put your skills and experience into work and make an impact in our global organization. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals.
In addition we also offer:
Attractive compensation package;
Healthy work environment - company sponsored medical insurance program;
Food vouchers;
Work-life balance – 25 days paid vacation, company events;
Transportation allowance;
Company policy of permanent remote based location within any point in Bulgaria, office based only on very limited occasions.
Nordic Recruitment & Consulting's recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.