Customer Support Expert with Norwegian
ABOUT US
Nordic Recruitment & Consulting offers efficient IT and rare language recruitment and business consulting in Bulgaria - and beyond.
Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do.
The
Role
Work
with a leading food brand in Norway!
What
you need?
Exceptionally customer focused
Ability to communicate fluently in Norwegian both in verbal and written communication styles and understand the market specific dialects or accents
Deep and firm understanding on consumer culture in Norwegian market
All training will be completed in English, so an advance level of the language is needed as well.
Computer literate and ability to navigate around a computer system
Committed to resolving customer queries in line with corporate values and brand image with solution driven mindset
Good telephone manner and strong understanding of social media channels and familiarity with social communication best practices
Excellent soft skills, particularly in:
Demonstrating empathy
Active listening skills
Communicating clearly
Providing concise and accurate next steps
Building rapport with frustrated consumers
Remaining calm in stressful scenarios
What
we offer?
A
bright, modern and exciting place to work, with excellent staff
facilities
Medical plan fully covered by the company
Life insurance
Various career development opportunities
Annual reward and recognition events
Holiday pay
Team and company events
The salary is 3000 BGN gross
The start date is 12-Apr-21
Working hours: Mo-Fr 10-19 EET
Nordic Recruitment & Consulting's recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.