We are Center Stars and we always have great
opportunities for people with all European languages and even more.
The role focus will be client support for technical equipment. Your role
will be to communicate with client companies in Europe (mostly over the
phone and email) and support them for technical issues related to the
performance and usage of the IT products and services. You will keep
track of service requests and whenever needed, you will also escalate
issues to Technical Leads as per the established internal processes and
standards using a ticketing help desk system.
≽ Process support requests;
≽ Analyze system logs;
≽ Remote troubleshooting;
≽ Provide a high level of technical guidance and assistance in problem-solving.
We would expect from you:
✔ Excellent French language skills;
✔ Good level of English – B1;
✔ Networking knowledge, preferably in Linux;
✔ Experience with VoIP.
♫ ♫ ♫ Sounds great?!
…Send us your recent CV in English and we will contact you to tell you more!
! ! ! Be informed that we also have Referral program and if you know
someone who would be interested, you will receive a bonus on successful
hiring! ! !
Licensed by MLSP, license N 2564, valid from 03.07.2018
*Nova Logic Company OOD hereby informs you that the data voluntarily
provided by you in response to the present e-mail message are personal
data and are subject to a special protection regime within the meaning
of Regulation 2016/679, Personal Data Protection Act. The personal data
provided by you are processed for achieving of purposes permitted by the
law and for realization of lawful interests of the personal data
administrator.Hereby you grant your explicit consent that Nova Logic
Company OOD may process, keep and use the personal data voluntarily
provided by you for a period of 3 years, when there is no other
statutory term that guarantees their security and protection. Hereby we
inform you and you grant your consent that Nova Logic Company OOD may
provide your personal data to state bodies and authorities and third
parties, when it is obliged to do so by virtue of a special legal
provision or when this is necessary for realization of your rights and
lawful interests as a participant in a recruitment process or another
permitted form of survey in view of potential future employment. In
conformity to the internal regulations of Nova Logic Company OOD you
have the right to access and the right to correct your personal data,
the right to ask for deletion of your personal data and the right to
object against the processing, provisioning and disclosing of your
personal data for purposes other than the described above.