Application Engineer

About Us
We support software and hardware engineers in developing cutting-edge smart devices by leveraging the latest Arm AI processors, MCUs, and advanced SoCs designed by industry leaders and innovative startups alike. Our team delivers comprehensive technical documentation, Python scripts, and JavaScript-based GUI tools for pin configuration, clock setup, and power consumption optimization. We also offer expert support via email and forums and conduct schematic reviews to help engineers bring their projects to life.

Your Role
As an Application Engineer, you'll support hardware and software engineers around the globe to overcome any difficulties during design and debug phases via forum and email.

What Makes You a Great Fit

Bachelor’s degree in Electronics, Computer Science, Telecommunications, or a related field
3+ years of experience in the electronics or software industry
Fluency in English
Self-motivated, detail-oriented, and organized
Strong commitment to user experience; your expertise and support will help users to build great products
Proficiency in schematic capture and PCB design
Good knowledge of C/C++, RTOS, and GitHub
Knowledge of embedded Linux is a plus
Any previous homemade designs would be considered as a plus.

Your Key Responsibilities

· Support hardware and software engineers via forum and email

Continuously familiarize yourself with the features of SoC families designed and produced by one of the industry leaders
Use technical documentation such as MCU/SoC user guides, datasheets, application notes, how-to guides, and FAQs
Inspect customers’ schematics and source code snippets
Collaborate internally with engineers, FAEs, product managers, and the documentation team
Maintain support forum reply rate within acceptable limits
Maintain high quality forum communication using friendly, supportive, and empathetic language
Gather user feedback and communicate it to the documentation team
Keep up with trends in IoT, AI/ML, ADAS, RTOS, etc.

What’s in It for You

Work Perks