Astrea was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – a solution provider in the area of managing customer experience –
we are searching for home-loving, friendly and motivated people for the role of Call Center
Agent with French, German, Portuguese, Spanish or Italian– Remote Shifts.
Essential Job Duties and Responsibilities:
* Offering support for the customers via chat and email;
* Taking note of the problems and issues the customers face;
* Being professional and polite during while communicating.
* Providing correct solutions and making them understandable for the customer;
* Making sure that customer’s issues are resolved and that they are satisfied with the service.
* Great French, German, Portuguese, Spanish or Italian language skills are important;
* Good fluency in English;
* Friendly attitude and focus on the customers’ experience;
* Commitment to improving language and personal skills;
* Flexibility to work on shifts;
Our client’s offer:
* Attractive salary, Life Insurance and voluntary Medical plan;
* Various growth opportunities and performance related pay;
* Work remote (until the end of Pandemic) on shifts;
* Annual reward and recognition events;
* An exciting, fresh and comfortable place to work.
If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_CCAFGP)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)