Sales Manager

Job description

We're Hiring: Sales Manager (Telesales) – Based in Varna, Bulgaria

Medlink Students is expanding its operations in Varna, and we’re looking for a motivated and experienced Sales Manager to lead our dynamic telesales team!

This is a full-time, office-based role in Varna – ideal for a leader who thrives in fast-paced environments and is passionate about coaching teams, driving performance, and making a real impact.

What You’ll Do:

Lead, coach, and develop the telesales team to meet and exceed KPIs and revenue targets
Conduct daily team briefings, 1:1 coaching, and weekly sales workshops
Review CRM performance data and call recordings to improve sales quality
Align with Marketing & Admissions teams on lead quality and conversion
Oversee onboarding and training of new sales advisors
Handle escalated client cases with empathy and professionalism
Maintain internal protocols, CRM hygiene, and transparent performance documentation

What We’re Looking For:

3–5+ years of sales or telesales team leadership (ideally in international settings)
Strong command of CRM tools and reporting dashboards
Proven track record of achieving and surpassing sales goals
Excellent communication, coaching, and conflict resolution skills
Fluent in Bulgarian and English
Candidates must be based in or willing to work from Varna

What We Offer: