Customer Support Specialist – Billing & Payments (Dutch and English)

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.

Our partner is a leading provider of global business solutions. 

• Assist customers over the phone with questions related to payments, direct debits, and account adjustments within Wmo and Wlz frameworks
• Handle incoming written requests, updating customer information and ensuring all changes are processed accurately
• Maintain a high level of service quality while ensuring precision in all administrative tasks
• Contribute to an efficient and customer-focused working environment

• Additional days of annual holiday;
• Opportunities for career progression;
• Option for a hybrid model;
• Luxury health & dental insurance; Life insurance;
• Multisport card;
• Employee assistance program;
• Free language courses.

• Fluent Dutch (spoken and written) with a good level of English
• Strong communication skills with the ability to explain information clearly and professionally
• Comfortable working with digital tools and multiple systems
• Good organizational skills with attention to detail
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Apply and you will get the full broad information about your possibilities with HRS Bulgaria!All applications will be treated strictly confidential.Only short-listed candidates will be contacted.