HEAD OF IT INFRASTRUCTURE AND SERVICE OPERATIONS

With 25 years in the market, BULWORK is Bulgaria's first IT and FinTech Recruitment agency. The company is well-recognized for delivering top-quality services to both clients and candidates. We honor candidates’ expectations and are committed to connecting them with the most appropriate and rewarding career opportunities.

OUR PARTNER is...

A well-established organization with decades of presence on the Bulgarian market that is operating in a highly regulated financial and technology-driven environment. It is known for its extensive product portfolio, strong market position, and ongoing digital modernization efforts.

Currently, they are strengthening their IT management team, and we are supporting them to recruit a senior IT Professional to take the position of:

HEAD OF IT INFRASTRUCTURE AND SERVICE OPERATIONS

Main responsibilities:

- Lead and manage the IT Infrastructure and Services Support department;
- Align system, technical, and infrastructure architectures with business goals and security standards;
- Oversee planning and execution of infrastructure-related projects and enhancements;
- Identify and implement process and technical improvements;
- Monitor service performance and ensure effective incident and problem management;
- Manage relationships with external vendors/partners;
- Participate in local and group-level project steering committees;
- Mentor, coach, and support the team members.

Essential skills, knowledge, and experience for the role:

- 3+ years of experience in a similar managerial position;
- Solid experience in networking and systems management, and excellent understanding of network and systems architecture principles and practices;
- Good understanding of data center management and critical applications hosting;
- Experience working in heterogeneous environments (Unix/Linux and Windows);
- Knowledge of database management concepts;
- Strong understanding of IT policies, procedures, and information security standards;
- Experience in vendor management, budgeting, and procurement management;
- Bachelor’s or Master's degree in Computer Science, Information Technology, Engineering, or a related field;
- Excellent communication skills in English (B2 level - both written and verbal).

The company can offer:

- Very good salary and an excellent annual performance monetary bonus;
- Additional health, life accident, and pension insurance;
- 25 days of annual paid leave;
- Sports card and food vouchers;
- Hybrid working model and flexible working hours;
- Opportunities for learning and professional development - additional internal/external courses and certification.

If you are ready to take the next step in your IT career, send us your CV in English or your LinkedIn profile.

The confidentiality of all applications is assured. Only short-listed candidates will be contacted.
The candidates do not pay any taxes to the Agency – our services are FREE OF CHARGE.

Bulwork Company LTD – IT Recruitment Agency (license No. 2107 from 01.09.2016 from MLSP).