German or French-Speaking Rent-a-Car Consultant
We are partnering with a leading international customer experience provider to recruit German-speaking Rent-a-Car Consultants for an exciting international project in Sofia.
In this role, you will represent a well-known international car rental brand, assisting customers with reservations, booking modifications, cancellations, and general mobility inquiries. You will provide tailored solutions to meet customer needs while ensuring a high standard of service and professionalism.
This is a full-time on-site position in Sofia, offering a dynamic work environment, international collaboration, and career growth opportunities.
Your Role- Represent an international car rental brand professionally
- Communicate with customers via phone and email in German
- Assist clients with: New reservations, Booking modifications, Cancellations, General travel and mobility inquiries
- Provide tailored mobility solutions based on customer requirements
- Deliver excellent customer service with friendly and professional communication
- Contribute ideas to improve customer experience and service quality
- Fluent German or French (C1 or higher)
- Good English skills for internal communication
- Strong communication and problem-solving abilities
- Customer-oriented mindset with empathy and professionalism
- Positive attitude, flexibility, and team spirit
- No previous experience required — full professional training is provided
- Interest in travel, mobility, or customer support
- Full-time on-site position in Sofia
- Comprehensive relocation support for candidates moving from abroad, including: Relocation bonus, 3 weeks of fully paid accommodation, Support finding long-term housing and guidance during relocation
- For candidates already in Bulgaria but outside Sofia: paid accommodation during training period to integrate into the team
- Professional training fully covered
- Work in a modern office environment with state-of-the-art facilities and a supportive international team
- Career development opportunities within the company and project
- Access to multiple employee benefits and wellness programs
- Supportive leadership and collaborative work culture
from 1330 to 1340 € gross (2601 - 2620 BGN)
