Microsoft 365 Support Engineer

About us:

Bulwork is the first IT & TELCO recruitment agency in Bulgaria with 24 years of stable presence in the market. We have established a reputation for delivering high-quality services to clients and candidates. We respect the candidates' wishes and strive to provide the best service by finding the most suitable and challenging job for them

Our partner?

Leading IT solutions provider, delivering services in IT security, Big Data, and IoT (Internet of Things). Additionally, they specialize in Digital Transformation and Cloud Experience solutions, partnering with some of the most renowned global brands. We are currently helping them in recruiting an IT professional to join their team as:


Microsoft 365 Support Engineer

You will be responsible for administering MS Windows 10/11 systems and Office 365 apps to ensure desktop stability, managing Active Directory, Azure AD, and Intune for user access and policy enforcement. In addition, you will support the virtual desktop platforms and troubleshoot software and network issues in collaboration with IT teams and other colleagues engaged in this issue.


Required skills, knowledge, and experience for the role:

- 4+ years of experience in IT/tech support or other roles related closely to resolving technical issues
- Strong experience with Microsoft 365 Suite (Outlook, Teams, SharePoint, etc.) as well as proven expertise in configuring, deploying, and supporting MS Windows 365 environments and Active Directory
- Experience with the Citrix platform
- Familiarity with ITIL and PMI
- Previous Project Management experience will be a great advantage
- Certification in ITIL V3 Foundation in Service Management will be a great plus, as well as certification in SAFe v6
- Very good command of English (written and verbal).


Our client can offer:

- Excellent remuneration
- Hybrid model of work
- Additional health insurance and sports card
- 25 days of annual paid leave
- Excellent onboarding process, additional training, and certification program.


Ready to elevate your IT journey? Let’s connect—send us your CV in English or just share your LinkedIn profile.

The confidentiality of all applications is assured. Only shortlisted candidates will be contacted!
The candidates do not pay any taxes to the Agency – the services are FREE OF CHARGE.
Bulwork Company LTD - IT Recruitment Agency (license No. 2107 from 01.09.2016 from MLSP).