Customer Support with German for Consumer Electronics

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception! 

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients.

For one of our clients, an innovative and leading company specializing in client services, we are looking for:

Customer Support with German for Consumer Electronics

• Respond to customer inquiries on social media platforms efficiently and within established timescales, ensuring clear, professional, and brand-aligned communication.
• Develop a deep understanding of our premium product portfolio to effectively guide consumers through pre-sales, post-sales, and technical malfunction queries using product manuals.
• Maintain close attention to detail by accurately documenting cases, navigating multiple internal systems, and keeping administrative records updated.
• Meet and exceed quality, productivity, and compliance KPIs while managing your daily workload effectively.

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• Modern and vibrant office located in Sofia.
• Competitive remuneration scheme.
• Standard and predictable working hours.
• Additional healthcare insurance, gift vouchers, and exclusive sports card discounts.
• Opportunities to join exciting company initiatives, including charity activities, team buildings, sports events, and internal competitions.
• Real opportunities for a long-term professional career with access to internal training and development programs aligned with global corporate standards.

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• Minimum C1 level of German (written and spoken);
• A good command of English is a plus.
• Previous background in customer service, contact centers, or consumer care.

Apply now!

We are looking forward to meeting you!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.