Lead of Category Operations Dept.

About us

Bulwork is the first IT /SSC/ BPO Recruitment agency in Bulgaria with 25 years of excellence in the market. The company has established a reputation for delivering high-quality services to clients and candidates. We respect candidates' wishes and strive to provide the best service by finding the most suitable and challenging job for them.

Our client?

A successful European brand specializing in premium and luxury goods, connecting global brands with style-conscious consumers. Evolving from a traditional retailer, the company is best described as a fast-growing, technology-driven leader with a strong footprint across multiple markets and a commitment to continuous innovation. It offers a dynamic environment where technology, logistics, and fashion intersect to drive scalable growth and strategic transformation.

For their BRAND NEW team in Bulgaria, we are supporting them in recruiting an experienced Professional to take the position of:


Lead of Category Operations Dept.

  Some of your duties:   You will lead and manage category operations to ensure efficient, high-quality, and cost-effective execution across teams internationally. You will drive process improvement and automation, establish clear performance standards, define, implement, and refine KPIs to chase the best performance of the team.  You will act as a Senior counterpart for Buying, Finance, IT, and Logistics managers and suppliers. You have to drive alignment across functions to improve end-to-end  Procure-to-Pay (P2P) execution. Last but not least, you will coach, motivate, and develop the teams, making them good performers in previously underperforming fields.  
Main responsibilities:  
- 8+ years  of commercial experience in operations leadership (e-commerce, retail, fashion, supply chain, or SSC);
- Experience in managing large, multi-layer teams;
- Strong process-driven, KPI-focused experience;
- Ability to lead the change and to improve the performance of the teams;
- Data-driven working style with strong analytical and communication skills;
- Experience working with an ERP System, preferably SAP.
- Excellent command of the English language (B2+/ C1 or C2 level);    Advantages: - Knowledge of the German language;      The company can offer:

- Very competitive salary;
- Additional social benefits package;
- HYBRID model of work;
- Standard working hours (Monday-Friday);
- Collaborative and supportive team culture.


If you are interested in taking on this challenging leadership role and believe you meet the requirements, please send us your CV in English or German or your LinkedIn profile.
All applications will be treated with strict confidentiality. Only shortlisted candidates will be contacted. Our recruitment services are free of charge for candidates.

Bulwork Company LTD – IT Recruitment Agency (license No. 2107 from 01.09.2016 from MLSP).