Trainer with German
As a Trainer, you will play a crucial role in developing and implementing training programs to ensure the professional growth of our employees. We are seeking an effective communicator who will join our dynamic team and deliver impactful training sessions as well as actively engage learners.
With access to numerous growth opportunities, expand your expertise and truly make a difference
Your responsibilities:
- Provide practical assistance to support delivery of high quality and engaging learning events
- Support Operational Learning Trainers with delivery of high-quality learning events through cohort management and equipment and group logistics support
- Assist facilitation of live events through effective management of cohort activities such as Q&A, Teams chat and break out rooms
- Contribute to the setting and management of learner behaviour and participation expectations
- Coordinate and manage learner system access, issues and login requirements
- Support the Team with coachings and workshops to improve quality
- Manage wrap around learning activities such as buddying and mandatory learning
- Provide Learning Management Systems administrative support to manage extensive scheduling and delegate management
- Make effective use of the available tech stack to enable facilitation of effective, tech enabled learning solutions
Provide Learning Management Systems administrative support to manage extensive scheduling and delegate management - Maintain L&D systems, including LMS content and the training content and ensure that all tracking is consistent and up to date
- Undertake the professional development required to maintain technical competence, remain current on industry thinking and to develop knowledge of specific learning differences and neurodiversity to support learners, and continuous improvement in learning
Our requirements:
- At least 1 year of BPO experience as trainer
- German C1 is a must
- English B2
- Strong ability and willingness to learn
- Adapts positively to changes in priorities and new ways of working
- Confident communicator with ability to transfer knowledge clearly and concisely and adapt style for different communication methods
- Knowledge and ability to deliver elements of the learning cycle
- Leadership experience or subject matter expertise is an advantage
- Ability to manage IT and system related requirements of a learning cohort
What’s in it for you:
- Work-life balance that matters, friendly teams, supportive leaders, and a positive atmosphere.
- International experience every day, collaborating in a diverse, multinational environment influenced by British and Swiss culture.
- Access to our Employee Network Groups, which represent every strand of diversity and allow
- Inclusive employee networks, join communities that celebrate diversity, where you can connect, share, and learn.
- Opportunities to grow professionally, with the potential to develop your skills and advance your career within a supportive, international environment.
- Stay fuelled and focused, benefit from meal vouchers every month.
- Take care of your health with supplementary medical insurance.
About Capita
Capita is a digital consulting, transformation, and services company. Every day, our colleagues help millions of people by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments, and citizens. We partner with our clients and provide them with the insights and cutting-edge technologies that give them back their time, allowing them to focus on what they do best and making people's lives easier and simpler. We have offices in the UK, Europe, India, and South Africa. Capita is a leading business services provider employing over 34,000 people across the UK, Europe, India, and South Africa.
We are an equal opportunity employer, which means we will consider all qualified applicants regardless of gender identity or expression, ethnic origin, national origin, religion or belief, age, sexual orientation, disability status, or any other protected characteristic. We recruit and develop our people based on merit and passion for improving results, and we are committed to creating an inclusive environment for all employees.
