B2B Client Upsell Specialist with German and English

ResultsCX is a recognized leader in the customer experience industry, partnering with more than 500 global companies to deliver exceptional service and measurable business impact. For over three decades, we’ve helped world‑class brands unlock the full value of outstanding customer journeys—whether through strategic CX design or digitally enhanced engagement solutions.

Our client is a powerhouse in global commerce, transforming the way the world moves money, sells, and shops for more than 25 years. Their innovative, secure, and personalized solutions empower both consumers and businesses across nearly 200 markets to thrive in the digital economy. 

We are now expanding our B2B Sales team and looking for a driven Outbound Sales Representative who thrives in a fast‑paced environment. In this role, you will build strong relationships with business customers, identify upsell opportunities, and consistently exceed targets. You’ll work with a high volume of outbound calls and emails to existing, pre‑qualified leads—giving you the platform to succeed and grow.

JOB DESCRIPTION:

• Represent ResultsCX and our client at a top level, driving growth through high‑volume outbound calling and emailing to existing customer leads.

• Effectively promote a diverse range of client solutions related to checkout and payment processes.

• Achieve strong customer satisfaction by understanding clients’ needs and offering the most suitable options.

• Actively and creatively contribute to the overall support and sales process to ensure the best experience and solutions for our clients.

• Meet and exceed monthly sales targets and productivity benchmarks through proactive outreach and efficient lead conversion.

• Identify and capitalize on upsell opportunities to maximize revenue generation.

KEY REQUIREMENTS:

• C1 level of English and C1 level of German.

• Previous experience in a sales capacity or similar role is essential.

• Excellent communication and interpersonal skills.

• Self‑motivated, pragmatic, and friendly approach.

• Strong customer orientation.

• Willingness to learn, grow, and develop.

OUR OFFER:

• Highly competitive remuneration package.

• Unlock your earning potential with commissions of up to 200% of your monthly sales target!

• Initial and ongoing training.

• Excellent benefits package.

• Multinational work environment.

• Work-from-home position.

• Standard working hours: 10:00–19:00, Monday–Friday.

• Supportive team and great colleagues.

This position is available only for people located in Bulgaria and authorized to work within the country.

Only shortlisted candidates will be contacted.