Player Support for Games Account with German/ English welcom bonus!
Start: 12/10
E- mail support only
We are partnering with a leader in the Customer Experience (CX) industry, to recruit a Player Support Agent for Riot Games who speaks German
Your Role
- Help out our players with any issues they might have via tickets and chat
- Provide the best player experience with a case by case player oriented approach
- Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
- Work with a passionate team of gamers to give our support experience a player to player feel
Your Qualifications
- Fluency in German and a good command of English
- Player empathy and understanding a player’s perspective when tackling their issue is required
- Understanding of Player Support
- Gaming experience – if you have played games and you can relate to a player’s concept, community and mindset it will be considered as an advantage
- Desire to help the players as best as possible and to contribute to the team’s success
The Offer
- Fully paid training and very competitive base salary
- Stable job and career development opportunities
- Private Health Insurance
- You are working for a worldwide leading company in a multicultural team
- Relocation package for candidates outside of Bulgari
from 2200 to 2400 € gross
