Player Support for Games Account with German/ English welcom bonus!

Start: asap

E- mail support only

We are partnering with  a leader in the Customer Experience (CX) industry, to recruit a Player Support Agent for Riot Games who speaks German

Your Role

• Help out our players with any issues they might have via tickets and chat
• Provide the best player experience with a case by case player oriented approach
• Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
• Work with a passionate team of gamers to give our support experience a player to player feel

Your Qualifications

• Fluency in German and a good command of English
• Player empathy and understanding a player’s perspective when tackling their issue is required
• Understanding of Player Support
• Gaming experience – if you have played games and you can relate to a player’s concept, community and mindset it will be considered as an advantage
• Desire to help the players as best as possible and to contribute to the team’s success

The Offer

• Fully paid training and very competitive base salary
• Stable job and career development opportunities
• Private Health Insurance
• You are working for a worldwide leading company in a multicultural team
• Relocation package for candidates outside of Bulgari