Специалист Обслужване на клиенти с френски език - хибриден модел на работа
Специалист Обслужване на клиенти с френски език - хибриден модел на работа
If you are looking for a position that offers a hybrid work model with a great working atmosphere and excellent opportunities for development, then this is the perfect opportunity for you!
Main activities:
• Active communication with customers through various channels (incoming calls and written communication)
• Analyzing and resolving consumer questions and cases
• Handling administrative and technical requests (products, invoices, etc.)
• Work with specialized software
• Escalation of specific cases to other departments.
Our requirements:
• French language level C1+ is mandatory
• Demonstrate proactive and customer-oriented thinking, with a professional and positive attitude
• Excellent organizational and communication skills
• MS Office
skills• Willingness to work with flexible working hours (shift work).
What do we offer?
• Hybrid work
model• The basic salary starts from BGN 3200 gross, with the possibility of additional bonuses.
• Fixed bonus during the
training• Additional bonus based on the results
achieved• Food
vouchers• Additional health insurance
• Referral
bonuses• Opportunity for additional bonus relocation
• Friendly working atmosphere and positive environment with a good work-life
balance• Excellent career opportunities.
About Capita:
Capita is a digital transformation and consulting services company. Every day, our colleagues help millions of people by providing innovative solutions to transform and improve the relationship between business and customers, as well as between the public sector and citizens. We partner with our clients and provide them with analytics and cutting-edge technologies that give them back their time, allowing them to focus on what they do best and making people's lives easier. We have offices in the UK, Europe, India and South Africa.
*Capita is an employer that provides equal opportunities. We consider all applicants, regardless of their gender identity or expression, ethnic origin, nationality, religion or belief, age, sexual orientation, special needs or other personal characteristics. We recruit and develop our employees based on their merits and motivation, and our main priority is to create an inclusive environment for all employees.
Main activities:
• Active communication with customers through various channels (incoming calls and written communication)
• Analyzing and resolving consumer questions and cases
• Handling administrative and technical requests (products, invoices, etc.)
• Work with specialized software
• Escalation of specific cases to other departments.
Our requirements:
• French language level C1+ is mandatory
• Demonstrate proactive and customer-oriented thinking, with a professional and positive attitude
• Excellent organizational and communication skills
• MS Office
skills• Willingness to work with flexible working hours (shift work).
What do we offer?
• Hybrid work
model• The basic salary starts from BGN 3200 gross, with the possibility of additional bonuses.
• Fixed bonus during the
training• Additional bonus based on the results
achieved• Food
vouchers• Additional health insurance
• Referral
bonuses• Opportunity for additional bonus relocation
• Friendly working atmosphere and positive environment with a good work-life
balance• Excellent career opportunities.
About Capita:
Capita is a digital transformation and consulting services company. Every day, our colleagues help millions of people by providing innovative solutions to transform and improve the relationship between business and customers, as well as between the public sector and citizens. We partner with our clients and provide them with analytics and cutting-edge technologies that give them back their time, allowing them to focus on what they do best and making people's lives easier. We have offices in the UK, Europe, India and South Africa.
*Capita is an employer that provides equal opportunities. We consider all applicants, regardless of their gender identity or expression, ethnic origin, nationality, religion or belief, age, sexual orientation, special needs or other personal characteristics. We recruit and develop our employees based on their merits and motivation, and our main priority is to create an inclusive environment for all employees.
from 3200 to 5000 BGN
