The LIREX Com companies (LIREX BG, LIREX BS, LIREX High Tech, LIREX
Skopje) are leading in the field of information and communication
technologies in Bulgaria for more than 26 years already. We provide
consulting and outsourcing services, complete design, construction and
maintenance of ICT solutions and systems. We also offer and maintain
software, computer, network and office equipment. Our mission is to help
clients achieve their business goals by mastering and successfully
implementing innovative information and communication technologies.
Every day, our goal is to be the leader in IT market and to achieve ever
higher customer satisfaction through continuous innovation and team
We are looking for responsible and self-managed Onsite Support Helpdesk Specialist to support our client’s employees at client’s premises, ready to join our Outsourcing Services Team in Sofia.
• Support of clients’ personal computers;
• Assist in office equipment maintenance;
• Answering How-To questions;
• Participate in specific team meetings.
• Ensure employee productivity through on-time IT service delivery;
• Welcome each customer and make them feel valued;
• Increase customer satisfaction;
• Hand the correct hardware and software so that customers are not waiting.
• Basic knowledge of PC hardware – experience in PC/Laptop repair. HDD, RAM upgrade/replacement, etc.
• Support and administration of client operating systems – MS Windows 8, 8.1, 10. Installation, reinstallation and recovery. Drivers and printers configuration. Users’ information backup and recovery. Experience with disk imaging software;
• Installation, configuration and troubleshooting of office productivity software. How-to knowledge of MS Office products;
• Good knowledge of English (minimum of B1 level);
• Friendly and positive;
• Team player;
• Excellent customer attitude.
• Previous experience as a Computer Technician, Helpdesk Support Specialist or similar;
• IT certificates like MCP, CompTIA A+, etc. are advantageous but not mandatory.
The company offers:
• A great opportunity for a highly motivated specialist for career start and development;
• Competitive remuneration package based on your concrete skills and your dedication to work;
• Chance for professional and personal development;
• Excellent opportunities for qualification and certification;
If you feel passionate about this career opportunity, please send your CV and current photo. Only short-listed candidates will be contacted.
All applications will be considered under strict confidentiality in accordance with Personal Data Protection Law.