Pre Sales Consultant - Network Security
We are looking for a dynamic Pre Sales Consultant, fluent in English, to join our team ofmhighly skilled support professionals. You will work on cutting edge technology constantly
improving support center of excellence for our partners.
• Pre Sales consultants are responsible for implementing, maintaining, supporting,
developing and, in some cases, designing and providing solutions for our partners.
General tasks include:
• Reproduce issues from customers’ description of the problem and provide a resolution;
• Resolve open tickets for company partners;
• Troubleshoot, diagnose and resolve customer issues independently, making use of the
resources available;
• Communicate effectively with customers, including expectations for callbacks and
followup on their issues;
• Design solutions for customers, from a single device to creating an entire network
architecture;
• Work with various engineers from our partners in order to install and configure primarily
firewalls, but also a vast range of products, such as Web Application Firewalls, Anti-Spam
Gateways, Wireless Networks, Sandboxes etc.;
A working knowledge of any of the following areas or experiences is highly required:
• Presentations skills(including solution presentation and training).
• Advanced Networking Knowledge is required(CCNA/CCNP / Fortinet / Checkpoint or
PaloAlto certifications represent a plus). Specifically, routing and switching or security;
• Familiarity and/or experience with multiple network and security technologies
including global telecom transports, routing (BGP, OSPF), VPN(IPsec, GRE, VXLAN
etc), switching, capacity management, DNS, DHCP, MPLS, network security
controls, network monitoring, IPS, Proxy(forward proxy and reverse proxy),
authentication(LDAP, Radius, 2FA, certificate authority etc) and wireless;
• Experience with various network devices such as routers, firewalls, switches, etc.;
• Understanding of business security practices and procedures;
• Ability to interpret tender specifications (network and security devices);
• Hardware/software security implementation;
• Fluent in English; excellent oral and written communication skills required,
including the ability to communicate and present across all management and
organizational levels are required;