Technical Customer Support with German
Requirements:
- Good linguistic expression in German;
- Active listening;
- Use various troubleshooting and diagnostic tools;
- Efficiently manage time to meet response and resolution targets
- German C1
- English B2
Tasks:
- Troubleshoot Issues
- Provide Solutions
- Maintain standards
- Update documentation
- Detect Spam
- Offer Guidance
- Analyse issues
- Assess reports
- Provide Guidance
Workplace - Hybrid: Possible only if the performance is good 50% home and 50% office
Schedules - Mon - Fri: 10am to 7pm