Receptionist

Les Fleurs Boutique Hotel is an independent hotel situated in the heart of Sofia.
If you are looking for a career in a unique environment and friendly atmosphere our hotel is your place be.

Duties:

As a Receptionist, you will provide guest services and contribute to an overall experience from check-in through check-out and complete audits.

- To reach positive outcomes from guest queries in a timely and efficient manner
- To deliver all guest services at the front desk including check in and check out and complete audit procedures
- To demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other value added products- a comprehension is necessary to perform on a daily basis
- To optimize room occupancy and use up-selling skills to promote hotel services
- To comply with hotel security, fire regulations and all health and safety legislation
- To follow the hotel standards

Requirements:

- Previous reception or customer service experience is a strong advantage.
- Ability to work on your own and to be a team player
- Previous experience in cash handling and credit card transactions is an advantage
- Fluent in spoken and written English language is a must. Any additional language is an advantage.
- Very good interpersonal and good communication skills
- Availability to work Night shifts
- Knowledge of Clock, Outlook, Word, Excel

The hotel offers:

- Good salary
- Long term commitment
- Hotel standards training
- Uniforms
- Benefits

If you are interested in developing a career in the hospitality industry, please send us your CV.

Only selected candidates will be invited to an interview.