CUSTOMER SUPPORT REPRESENTATIVE
What to expect of your role:
You will be part of our Turkish Customer Support Representative team, responsible for delivering high-quality customer service to the Turkish market in our new Varna branch, which operates globally. The company offers a supportive environment with comprehensive training provided from day one to ensure you can excel in your role. You will work on a shift-based schedule from office. The office is situated in Varna.
You will be expected to:
- Deliver high-quality services to our customers;
- Answer via live chats and emails;
- Help customers with complaints and questions;
- Give customers information about our website;
- Other project support work.
(Full training will be provided)
What you need to succeed in this role:
- Can-do attitude;
- Excellent knowledge of the Turkish language;
- Good knowledge of the English language would be a plus;
- Previous experience in customer care fields;
- The right attitude, accurate, hard-working, attentive to details, and self-organized person;
- Flexibility on working hours and days (work by shifts).
Reasons to join us:
Positive & Supportive Culture – Work in a collaborative environment where teamwork and growth thrive.
Competitive Pay & Career Growth – Regular salary reviews and development opportunities to help you succeed.
Work‑Life Balance – Generous vacation and sick leave to recharge when needed.
Professional Development – Financial assistance and educational allowances to expand your skills.
Personal & Team Perks – Monthly personal activity allowance, fun team events, and corporate parties.
Comprehensive Health Insurance – Medical insurance for your peace of mind.
Referral Bonus – Get rewarded for bringing great talent to the team.
Relocation Assistance – Up to 2 weeks of accommodation for candidates moving to Varna.
Office Perks – Free snacks, drinks, kitchen facilities, and a relax‑game zone.
Performance Rewards – Earn bonuses and salary increases through our Badge System.
